- At least 5 years of experience in Consulting or Operations; experience working with logistic products is a big plus
- A problem-oriented mindset in order to maintain a high level of curiosity and proactively search for potential loopholes
- Strong understanding of SOP building, governance principles (maker/checker), and highly informed with operational metrics (i.e. SLA, exceptions, escalations)
- Ability to build dashboards as needed to monitor key program metrics (e.g. Tableau)
- Ability to perform SQL query is a big plus
- Able to communicate in English and Bahasa fluently (verbal & written);
14 July 21
Location: Jakarta
Requirements