Location: Jakarta
  • At least 5 years of experience in Consulting or Operations; experience working with logistic products is a big plus
  • A problem-oriented mindset in order to maintain a high level of curiosity and proactively search for potential loopholes
  • Strong understanding of SOP building, governance principles (maker/checker), and highly informed with operational metrics (i.e. SLA, exceptions, escalations)
  • Ability to build dashboards as needed to monitor key program metrics (e.g. Tableau)
  • Ability to perform SQL query is a big plus
  • Able to communicate in English and Bahasa fluently (verbal & written);