India

Food Specialist & Supervisors – Retail

Location: Mumbai & Bengaluru
Requirements

Diploma or Degree – Hotel Management

Job Description
Responsible for sharing recipes and cooking tips with the customers on how the product should be used in various recipes
Give expert advice to high profile and discerning customers
Responsible for all types of food sampling and cooking demos inside the stores and for outdoor cooking demo sessions
Delivering world class customer service experience and building customer satisfaction and loyalty.
Taking care of customer request and doing follow ups on the same to ensure closure
Handling customer queries and complaints.
Designing hampers and platters on orders.
And responsible for advising, sampling, suggesting food categories like Wine, Cheese, Cold Cuts, Confectionary and other imported gourmet food products.
Keeping the customer aware about product availability in the store
Increasing the sales by selling in house products
Taking bulk orders of hampers, platters and other products
Ordering & Stock count at the end of every month
Taking care of expiry & damages
Managing opening & closing shifts and maintenance of allotted section
Training staff on international cuisine & grooming standards.
Responsible for specific category sales, ordering, visual merchandising and cleanliness of Section.
Helping Store to increase the home delivery Sales.